We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!
Extended Returns Information
For the 2022 holiday season, returnable items purchased between November 11 and December 25, 2022 can be returned until January 31, 2023. You may receive a partial or no refund on used, damaged or materially different returns.
30 DAYS RETURN GUARANTEE
Returned products MUST include all accessories, and they must be sent in its original packaging. Otherwise, the product will not be returned for a refund. Once the returned item arrives back in our's warehouse for inspection, the refund process will begin. If the product(s) is damaged, not in its original condition or missing parts, we will inform you if you are eligible for a partial refund. This is decided from case to case, depending on the severity of the damages or what parts are missing.
Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.
Shipping costs must be covered by buyer in the following situations:
And it is your responsibility that the package arrives safely to us, so we recommend that you use a courier service where it is possible to track the shipment.(see more information under Return & Refund Policy).