Delivery

DELIVERY INFO

We take pride in the manufacture of all our gaming products and we will do all we can to ensure your purchase is delivered to you on time. All our products are packaged for safe transit and will be handled by professionals.

We work with several delivery service providers and specialist delivery partners to ensure the best delivery value and the most secure and on-time delivery service. Your purchase may require multiple deliveries and may be managed by separate delivery partners.

SHIPPING FEES

Free Shipping For All Products except GT099/GT890MF/GT901/GT909/Z-Shaped Gaming Desk series.

DELAYING/HOLD SHIPMENTS

Need us to hold your shipment because your home is not ready? Simply place your order with us and upon receiving your order confirmation e-mail, reply to us with any special requests.

If you are not ready to receive your order,  GTRACING will honor holds for any shipment for a specified time at no charge. Requests must be made within 12 hours from when the “Shipment Preparing” e-mail is sent out. If we do not receive a request to hold the order within that 12-hour time frame, the order will be processed.

DELAYED SHIPMENT / DELIVERY DUE TO UNFORESEEN SITUATIONS

Please contact us within 7 days if you not receive the item but the logistics shows it delivered, we'll do our best to solve this for you.

In the event of delay in shipment due to unforeseen situation, GTRACING reserves the right to reschedule the delivery, subject to availability of next delivery slot. 

No specific time of delivery can be provided. A time frame will be advised but cannot be guaranteed. GTRACING shall not be liable for any consequences or any loss suffered or expenses incurred (whether direct or indirect) due to the delay in the shipment / delivery of the goods and no such delay shall entitle the customer to treat this agreement as being repudiated by GTRACING or to any comparison.