1. Is the headrest pillow compatible with my gaming chair?

Yes, our headrest pillow is compatible not only with our brand but also with most gaming chairs.

2. Why is there a price difference between customizing text and customizing a pattern?

There is a difference in the manufacturing process between the two types of customization, with pattern customization being more complex and requiring more time to complete.

3. How do I customize my headrest pillow?

Please add your custom text or pattern on the product purchase page, or send your desired customization directly to marketing@gtracing.com.

4. Are there any restrictions on uploading pattern?

Please upload a clear PNG file with a recommended size of at least 2500 x 2500 pixels. If your image does not meet the size requirements or is too complex, we will contact you to assist with the customization process.

5. Can I change my custom order?

If you need to change your custom order, please contact us immediately after receiving the confirmation email. We will try our best to meet your requirements, but we cannot guarantee that the change is feasible.

6. What is the delivery time?

Delivery usually takes 15-20 days.

7. What is your policy on returns?

Customized products are not eligible for returns or exchanges, except for quality issues.